POS daily operations
Opening and closing shifts, cash drawer reconciliation, voids and refunds, and printing daily reports on Oracle Simphony and TCPOS.
Back to home
Customer Support
Quick Help Guides
Self-service resources to keep your Solutech POS, hardware and integrations running smoothly. Browse short how-to guides for daily POS operations, end-of-day procedures, fiscal printer checks, payment terminal pairing, and common troubleshooting steps. Video tutorials walk your team through setup and onboarding, and useful links connect you directly to vendor portals and remote support when you need a Solutech engineer.
Hardware troubleshooting
Fixing offline printers, restarting workstations, pairing payment terminals, and resolving common fiscal printer error codes.
Integrations & PMS
Reconnecting PMS, payment and inventory integrations, and what to check before contacting Solutech support.
Need help right now? Reach the Solutech support team through the Customer Support options in the header or on the home page for remote assistance, emergency support, or to open a ticket.